How Greenscape Boosted Crew Efficiency by 8% – Without Burning Out Crews

Inside the structured, manager-led routine that drove real results

After uncovering a hidden labor leak in Part 1, Greenscape Inc., a proud member of the Green Leaf Group family, faced a pivotal decision: let the insight fade or embed it into the backbone of how they operate. They chose the latter—creating a manager-led system that didn’t just improve efficiency, but did so without adding pressure to crews.

Instead of asking teams to work harder, they equipped managers to work smarter—refining plans, coaching in the field, and using clean data to drive consistency and growth. This approach wasn’t just about fixing a process; it was about aligning their day-to-day actions with Green Leaf Group’s broader purpose: “Together we serve, support, and build outdoor places so that people can live their best lives—professionally, personally, and financially.”

From Insight to Impact: The Efficiency Game Plan

Daniel Currin and his team anchored their approach in three guiding principles

• Labor is your biggest cost. Every percentage point saved boosts margin and fuels growth.
• Crews do what they’re told. Field teams execute plans—they aren’t responsible for engineering efficiency.
• Managers are the drivers. Smart scheduling, prep, and routing decisions are where the biggest gains are made.

“We realized it’s not our crew’s job to figure out how to be faster.
It’s our managers’ job to give them a plan they can actually hit.”  – Daniel Currin

The Shift to Proactive Management

Before BomData, operations teams spent hours each week cleaning up timecards just to close payroll. Now, with clear job-level visuals from BomData, managers can focus on coaching—not cleanup.

Greenscape’s rhythm includes:

• Morning verification. Managers review jobs that fall outside expected norms (e.g., well under or over estimates) and dig into the root cause.
• Targeted coaching. Crews performing in the bottom quartile receive one-on-one training—often in the field—where a manager models faster, smarter job execution.
• Budget calibration. Top-performing crews who consistently exceed 110% efficiency have their job hours trimmed, capturing margin while maintaining quality.

This wasn’t just about metrics—it was a culture shift. By reinforcing data-backed accountability, Greenscape strengthened core Green Leaf Group values like Communication, Learning, and Teamwork—fostering trust and alignment across every level of the team.

Efficiency Without Cutting Corners

Greenscape balances speed with service. High-efficiency jobs get spot-checked by account managers weekly. If quality holds and client satisfaction remains high, budgeted hours are reduced with confidence—protecting both performance and margin.

As one branch manager put it: “The clarity from BomData gave me the confidence to coach my team effectively, and the results speak for themselves.”

Results After 12 Months

BomData’s insights didn’t just improve performance—they helped Greenscape scale its systems in line with its 10-year vision. Results include:

• 8% year-over-year crew efficiency improvement, helping Greenscape move closer to its 12% profitability target.
• 70% reduction in time spent cleaning up ticket data, freeing operations to focus on coaching.
• Manager and crew trust in the numbers, building alignment and accountability.
• Stronger culture, with data reinforcing CLeATS values like Learning, Accountability, and Teamwork

“We didn’t need more dashboards—we needed the right ones.
“BomData helped our team focus and get more out of Aspire.” – Daniel Currin

A Manager’s Toolbox for Smart Growth

To replicate Greenscape’s success, managers need:

• Clear visuals. Job-level performance at a glance—no spreadsheets required.
• Field-based coaching. On-site support that turns underperformance into progress.
• Standard practices. A repeatable process to drive consistency across branches.

What’s Next?

In Part 3, we’ll show how Greenscape turned a year of performance data into a margin-focused renewal strategy—using real insights to retain clients and grow profitably.