BomData uses color coding on its three primary leaderboards to indicate performance relative to best practice ranges. These leaderboards offer Crew Leaders, Route Managers, and Branch Managers a clear view of how well their teams are performing, with the goal of keeping every metric in the green each week.
Below is an overview of each leaderboard along with updated red, yellow, and green breakpoints to reflect best practice targets to optimize labor performance.
Efficiency Leaderboard
This leaderboard displays two key efficiency metrics for visits completed during the selected time period.
Scheduled / Actual
This metric measures how effectively crews execute their assigned schedules.
| Performance | Breakpoint | Interpretation |
|---|---|---|
| Green | 100% and above | Crews are hitting or exceeding scheduled hours. |
| Yellow | 95% – 99% | Crews are performing just under scheduled hours by a few percentage points. |
| Red | Less than 95% | Crews are taking over 5% more time than what was scheduled. |
Estimated / Actual
This metric evaluates how accurately Route Managers are scheduling crews based on estimates.
| Performance | Breakpoint | Interpretation |
|---|---|---|
| Green | 105% and above | Jobs are completed with at least a 5% margin over the estimated hours, indicating efficient scheduling. |
| Yellow | 95% – 104% | Jobs are being completed close to their estimated time. |
| Red | Less than 95% | Jobs are taking over 5% more time than estimated, signaling scheduling inefficiencies. |
Hours Accuracy Leaderboard
This leaderboard tracks how consistently crews use Crew Mobile (or Aspire Mobile) for recording work hours. A perfect score of 100 means that the crew is fully compliant with the system and never manually edits their time entries.
| Performance | Breakpoint | Interpretation |
|---|---|---|
| Green | 80 and above | Crews are using Crew Mobile as intended, and hours are reliably tracked. |
| Yellow | 60 – 79 | There are some issues with using Crew Mobile, which may affect the accuracy of recorded hours. |
| Red | Less than 60 | Crews are not using Crew Mobile consistently, leading to potentially unreliable hour tracking. |
Errors Leaderboard
This leaderboard measures the percentage of visits with a scheduling error during the selected time period. Scheduling errors can significantly impact crew efficiency, so minimizing them is crucial.
| Performance | Breakpoint | Interpretation |
|---|---|---|
| Green | 10% or less | Scheduling errors are low, indicating that Route Managers are effectively using Aspire. |
| Yellow | 11% – 25% | Some scheduling errors are present; addressing these could improve crew efficiency. |
| Red | More than 25% | A high rate of scheduling errors suggests several issues that need to be addressed. |
Summary
Using these leaderboards, your team can quickly identify areas for improvement:
- Efficiency Leaderboard: Ensure crews are staying within scheduled hours and not going over job estimates.
- Hours Accuracy Leaderboard: Verify that crews are consistently using Crew Mobile for reliable time tracking.
- Errors Leaderboard: Monitor and reduce scheduling errors to enhance overall crew performance.
By regularly reviewing these leaderboards and striving to keep all metrics in the green, you can optimize your team’s performance and maintain industry-leading standards.